Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to site owners.

Session vs. Persistent Cookies

• Session cookies are temporary. They exist only while your browser is open and are automatically deleted when you close it. We use these for things like keeping items in your shopping cart as you browse.
• Persistent cookies remain on your device for a set period of time (or until you delete them manually). We use these to remember your preferences between visits.

First-Party vs. Third-Party Cookies

• First-party cookies are set by us (vividhome.eu) and can only be read by our Website.
• Third-party cookies are set by other services we use (such as Google Analytics) and can be read by those services across different websites.

2. How We Use Cookies

We organise our cookies into four categories. You can manage your preferences for each category (except Strictly Necessary, which are required for the Website to function).

a) Strictly Necessary Cookies

These cookies are essential for the Website to operate. They cannot be disabled. Without them, core features like the shopping cart and checkout would not work.

Cookie Name	Purpose	Duration
woocommerce_cart_hash	Stores a hash of your cart contents to ensure cart data is up to date	Session
woocommerce_items_in_cart	Records whether the cart contains items, triggering cart-related functionality	Session
wp_woocommerce_session_*	Maintains your unique session ID for the shopping cart	2 days
wordpress_logged_in_*	Authenticates logged-in users and grants access to account pages	Session / 14 days (if “Remember me”)
wordpress_sec_*	Security cookie used to store authentication details securely	Session
wp_*_nonce	CSRF protection — verifies that form submissions originate from our Website	Session
vh_cookie_consent	Stores your cookie consent preferences so we don’t ask again every visit	365 days

b) Functional Cookies

These cookies remember your choices and preferences to provide a more personalised experience. Disabling them means we won’t be able to remember your settings between visits.

Cookie Name	Purpose	Duration
vh_language	Remembers your selected language (English, Bulgarian, Greek)	30 days
vh_currency	Remembers your selected currency (EUR, BGN, RON, HUF, GBP)	30 days
vh_recently_viewed	Stores IDs of products you’ve recently viewed for the “Recently Viewed” section	30 days

c) Analytics Cookies

These cookies help us understand how visitors use our Website — which pages are popular, how people navigate the site, and where visitors come from. All analytics data is anonymised (IP anonymisation is enabled). This data helps us improve the Website for everyone.

Cookie Name	Purpose	Duration
_ga	Google Analytics — distinguishes unique visitors by assigning a randomly generated ID	2 years
_gid	Google Analytics — distinguishes unique visitors within a 24-hour period	24 hours
_gat	Google Analytics — throttles the request rate to limit data collection on high-traffic pages	1 minute

d) Marketing Cookies

These cookies are used to deliver advertisements and measure their effectiveness. They are only set with your explicit consent.

Cookie Name	Purpose	Duration
_fbp	Facebook Pixel — identifies your browser for ad targeting and conversion tracking on Facebook/Instagram	90 days
_gcl_au	Google Ads — stores conversion data to measure ad campaign effectiveness	90 days

We will only activate marketing cookies after you give your consent through our cookie banner. You can change your preference at any time.

3. Managing Your Cookie Preferences

Our Cookie Banner

When you first visit vividhome.eu, a cookie banner appears letting you accept or reject non-essential cookies. Your choice is saved so you won’t be asked again on subsequent visits.

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of any page on our Website.

Browser-Level Controls

You can also manage cookies through your browser settings. Here’s how for the most common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Apple Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions → Cookies and Site Data

Please note: If you disable strictly necessary cookies through your browser, some parts of the Website may not function correctly. For example, the shopping cart and checkout process require cookies to work.

Opting Out of Analytics

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-Out Browser Add-on.

4. Third-Party Cookies

Some cookies on our Website are set by third-party services that we use. These services have their own privacy and cookie policies, which we encourage you to review:

Service	Purpose	Privacy Policy
Google Analytics	Website usage analytics	policies.google.com/privacy
PayPal	Payment processing	paypal.com/privacy
Facebook / Meta	Ad targeting & conversion tracking	facebook.com/privacy/policy
Google Ads	Ad conversion measurement	policies.google.com/privacy

We do not control the cookies set by these third parties. If you have questions about their cookies, please refer to their privacy policies linked above.

5. Updates to This Policy

We may update this Cookie Policy from time to time — for example, when we add new services or when regulations change. Updates will be posted on this page with a revised “Last updated” date.

If we make significant changes to how we use cookies, we will reset your cookie consent so you can review and accept the updated preferences.

6. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: [email protected]
• Phone: +359 883 335 778

For more information about how we handle your personal data, please read our Privacy Policy.